Are your products true to size?

Our products are designed to fit true to size unless otherwise stated on the product page. We recommend checking the size guide before placing your order.

What payment methods do you accept?

We accept major credit and debit cards, as well as PayPal and other secure online payment methods available at checkout.

Can I cancel my order after placing it?

Orders may be cancelled within 12 hours of purchase if they have not yet entered processing. Once an order has been processed or shipped, cancellation may no longer be possible. Please contact our support team as soon as possible for cancellation requests.

What if I ordered the wrong size?

If you selected the wrong size, we may offer a discount on your existing item or a free replacement size, with you only covering the shipping cost for the replacement item. Availability is subject to approval and product availability.

How long does shipping take?

Shipping times typically range between 2 and 12 business days, depending on your location, product demand, and fulfilment availability. Processing times may vary during peak periods, promotions, or high-demand seasons. Once your order has shipped, tracking information will be provided so you can monitor delivery progress.

How can I return or request a refund for my order?

Yes, eligible items may be returned or refunded within 30 days of confirmed delivery, provided they meet our return conditions. Please note that sale items, discounted products, promotional purchases, and non-returnable items are excluded unless defective, damaged, or incorrect. For full details, please refer to our Return & Refund Policy.

Elena | Women's Orthopedic Sneakers

The Elena sneaker embodies effortless sophistication with exceptional comfort, designed for the woman who refuses to compromise on style or wellbeing. Available in a curated palette of Light Blue, Navy, Navy Blue and Sky Blue, this elegant sneaker transitions seamlessly from morning walks to afternoon engagements. Discover the perfect balance of refined aesthetics and orthopedic support at just £49.95.

WHY YOU'LL LOVE IT

• Expertly crafted orthopedic design provides superior arch support throughout your day

• Lightweight construction allows for extended wear without fatigue

• Cushioned insole moulds gently to your foot for personalised comfort

• Versatile blue tones complement both casual and smart ensembles

• Slip resistant sole offers confidence on any surface

The Elena represents our commitment to creating footwear that honours both elegance and everyday practicality. Whether you are exploring the city or enjoying leisurely moments with loved ones, this sneaker ensures you do so in distinguished comfort.

At Grayson&Claire, we recommend choosing one size up for a more comfortable fit.

Our customers tell it better than we do!

Excellent

4.8

/ 5

based on 1 067+ reviews

Absolutely love the quality of the pieces! The fit was perfect and delivery was quicker than expected. Will definitely be ordering again. Absolutely love the quality of the pieces! The fit was perfect and delivery was quicker than expected. Will definitely be... Absolutely love the quality of the pieces! The fit was perfect and delivery was quicker than expected. Will definitely be ordering again.

Sophie

Smooth experience from start to finish. Easy checkout, fast shipping and the product exceeded expectations. Highly recommend. Smooth experience from start to finish. Easy checkout, fast shipping and the product exceeded expectations. Highly recommend. Smooth experience from start to finish. Easy checkout, fast shipping and the product exceeded expectations. Highly recommend.

Oliver

I was a bit unsure at first but I’m so glad I ordered. Everything fits perfectly and the packaging was lovely too. I was a bit unsure at first but I’m so glad I ordered. Everything fits perfectly and the packaging was... I was a bit unsure at first but I’m so glad I ordered. Everything fits perfectly and the packaging was lovely too.

Chloe

I ordered the beige trench coat and I’m honestly obsessed. The material feels really high quality and it fits perfectly around the shoulders. I’m 5’6 and got a size S — couldn’t be happier. I ordered the beige trench coat and I’m honestly obsessed. The material feels really high quality and it fits perfectly... I ordered the beige trench coat and I’m honestly obsessed. The material feels really high quality and it fits perfectly around the shoulders. I’m 5’6 and got a size S — couldn’t be happier.

Amelia Clarke

Bought a hoodie and jogger set and the comfort is next level. The fabric is thick but still breathable. I’ve already washed it twice and it still looks brand new. Bought a hoodie and jogger set and the comfort is next level. The fabric is thick but still breathable. I’ve... Bought a hoodie and jogger set and the comfort is next level. The fabric is thick but still breathable. I’ve already washed it twice and it still looks brand new.

Daniel

The dress I ordered looked exactly like the pictures, which is rare these days. The stitching and detail are really well done. Wore it to dinner and got loads of compliments. The dress I ordered looked exactly like the pictures, which is rare these days. The stitching and detail are really... The dress I ordered looked exactly like the pictures, which is rare these days. The stitching and detail are really well done. Wore it to dinner and got loads of compliments.

Isla Thompson

About us

Grayson & Claire

Welcome to Grayson & Claire London – a luxury fashion brand founded by a husband and wife duo, Grayson and Claire. What started as a shared passion for creating timeless, beautifully crafted clothing has grown into something truly special — and today, we’re celebrating that journey with a limited-time Anniversary Warehouse Sale.

Over the past seven years, we’ve worked to blend the elegance of English heritage with modern, refined designs, creating pieces that make couples feel confident, unique, and effortlessly stylish. Thanks to over 20 years of combined experience and the incredible support from you, our loyal customers, we’ve been able to bring that vision to life.

To mark this milestone, we’re clearing out our warehouse with our biggest discounts ever. Stock is extremely limited, and once items sell out, they will not be restocked. If you can still add it to your cart, it’s still available — but not for long.

And because we stand behind the quality of everything we make, every order is backed by our 100% Money-Back Guarantee. Your satisfaction remains our priority, even during this exclusive sale.

Elena | Women's Orthopedic Sneakers